Arrow Out: Sand Puzzle
Player support.
Game help, progress questions, ad rewards, store support, and privacy contacts.
1. Get game help
Email gamingarenasocial@gmail.com with “Arrow Out Support” in the subject. Include the level, app version, Android/iOS version, device model, and a short explanation. A screenshot helps if it does not expose personal information. Never include passwords, sign-in tokens, full card details, or secret keys.
2. Store availability
Google Play and App Store releases are coming soon. The Google Play destination is linked below using our Android package identifier. It may remain unavailable until Google publishes the listing. The App Store destination uses Apple ID 6822053493 and may remain unavailable until publication. No release date is announced; avoid unofficial APK downloads.
Arrow Out on Google Play (coming soon) · Arrow Out on the App Store (coming soon)
3. Progress and device changes
Progress is saved locally. Clearing app data or uninstalling may remove levels, stars, earned coins, and unfinished-round recovery. Device backups may behave differently. Account sign-in does not currently promise a cloud backup of all offline progress.
4. Ads and reward issues
If an ad is unavailable, try again later with an internet connection. A rewarded ad must complete and report the earned reward before coins are granted. If a completed ad appears not to grant the stated reward, tell support the time, time zone, app version, and what you saw. Never send advertising or authentication identifiers unless specifically requested through an appropriate support process.
5. Purchases and refunds
Coin packs are currently previews; payments are not enabled. If a later release enables store purchases, wait for a pending store transaction to finish before buying again. For delivery help, contact support with the product name and store order reference, omitting full payment information. Apple and Google control store billing and refund decisions.
6. Privacy and deletion
Read the Privacy Policy, or use our account and data deletion instructions to request removal without reinstalling the Game.
7. Contact
Gaming Arena Social
Tokha Municipality 11, Kathmandu, Bagmati, Nepal
gamingarenasocial@gmail.com
Please include the game name and the reason for your request. Never send your password, sign-in token, full card details, or identity documents unless a secure verification method is specifically agreed.